Tier 3 Application Support
Anju Software • Ft. Lauderdale, FL
Sep 2018 - Oct 2023
Software Developer | Tier 3 Application Support
Anju Software, Inc.
- Built and Maintained data pipelines with Azure Databricks, and data modeling principles to transform raw data from clinical trials (collected through our software) into easily accessed data marts and reports that enable our clients to make effective decisions about ongoing drug trial design.
- Investigated and corrected source-code defects for clinical data-entry software written in C# and Microsoft SQL (tSQL), and wrote performance-optimized queries to safely fix any bad data generated through bugs or through user error.
- Analyzed application logs, browser network activity, error messages and stack traces and source code to identify and fix problems in product that could not easily be identified, improving customer satisfaction.
- Collaborated with cross-functional teams with tools like ServiceNow and Jira to prioritize, test, and release fixes in a safe and timely manner.